Frequently Asked
Questions

Emergency transportation (also known as extraordinary transport, exceptional transport, heavy haul, special transport or CONVOI EXCEPTIONNEL) is the road transport of cargo whose dimensions or mass exceed legally permitted standard dimensions for public roads.

In the European Union, the standard maximum dimensions are: width 2.55 m, height 4.0 m, length 18.75 m for an articulated vehicle and a total weight of up to 40 tons for 4-axle vehicles. As soon as the load exceeds any of these parameters — an excavator 3.2 m wide, a tractor 3.9 m high, a transformer weighing 80 tons or a girder 22 m long — it is automatically considered extraordinary transport.

Emergency transportation required special permits in each country of transit, a pre-approved route, an analysis of the load-bearing capacity of the bridges and, depending on the dimensions, a security escort or the police. Stronmet specializes exclusively in this type of transport and undertakes the full organization from inquiry to delivery.

Stronmet radi s vlastitom flotom prikolica prilagođenih svakom teretu:

• Lowboy trailer — za tešku mehanizaciju kojoj treba prednje ukrcavanje: bageri, kranovi, kombajni, vojna i industrijska oprema
• Niskopodna (lowbed) prikolica — za bagere, buldožere, dampere i ostale teške gusjeničare i točkaše
• Step-frame platforma — for tall machines that would exceed the permitted height limits on a standard lowbed

Tip prikolice biramo na osnovu mase, dimenzija i pristupačnosti lokacije utovara — klijentu predlažemo optimalnu opremu za svaki konkretni projekt.

Vlastita flota labudica, lowbed i step-frame platformi omogućava prijevoz tereta do 150 tona. Za terete izvan standardnih gabarita koristimo prilagodljive konfiguracije i koordiniramo pratnju konvoja.

• Width: standard up to 4.5 m with security escort; exceptionally up to 6.0 m with police escort and special permission
• Height: up to 5.0 m with special approval and inspection of each bridge and tunnel on the route
• Length: planira se individualno — praktično je ograničena radijusima zavoja na trasi

The exact limits always depend on the specific route — the load-bearing capacity of the bridges, the height of the tunnel portals and the legislation of each country of transit. We analyze each load outside the usual dimensions individually and we give a concrete answer with a realistic transport plan.

Our experience covers all categories of oversized and heavy loads:

• Agricultural machinery: tractors of all classes, harvesters, forest harvesters and forwarders, round and square balers, attachment machines
• Construction machinery: tracked and wheeled excavators, loaders, bulldozers, dumpers, crushers, vibrators, telescopic forklifts, boom lifts
• Industrial process equipment: reactors, separators, heat exchangers, vacuum tanks, silos, generators, transformers, condensers
• Energy equipment: lopatice i stubovi vjetroturbina, energetski i distribucijski transformatori, visokonaponska oprema
• Čelične konstrukcije i dugi tereti: IPE and HEB supports, steel halls in modules, portal frames, industrial pipes DN400+
• Special machines: utility vehicles, mining machinery, port crane equipment, machines for tunnel work

Da. Od 2019. Stronmet posjeduje vlastitu modularnu osovinsku prikolicu i dizalicu za utovar, što nam omogućava transport tereta koji standardna flota ne može preuzeti — reaktore, turbinske sekcije, procesnu opremu iznad 100 tona.

Naš dosad najveći realizovani projekt bila je turbinska sekcija od 310 tona na relaciji Rotterdam – Bukurešt. Za ovakve terete planiranje uključuje analizu nosivosti svakog mosta na trasi, ne samo standardnu procjenu rute.

Da, Stronmet posjeduje ADR certifikat za transport opasnih materija. Ovo je zasebna akreditacija od standardne dozvole za vanredni prijevoz — potrebna je kad teret (ili ostaci goriva/tekućina u mašini) spada u ADR klasifikaciju.

Recite nam unaprijed ako vaš teret potencijalno spada u ovu kategoriju (npr. mašina s punim rezervoarom, hidrauličnim uljem ili baterijskim sistemom) — to utječe na odabir prikolice i dokumentacije.

Za terete koji se ne mogu samostalno ukrcati koristimo mobilnu dizalicu, mosnu dizalicu u zatvorenim pogonima ili reach stacker na lučkim terminalima — ovisno o masi, obliku tereta i pristupačnosti lokacije.

Ako na lokaciji nemate vlastitu opremu za utovar, javite nam to pri upitu — organizujemo odgovarajuću dizalicu kao dio usluge, bez dodatnog koordiniranja s vaše strane.

Da — redovno preuzimamo mašine direktno s demonstracijskih sajmova, aukcijskih lokacija i lučkih terminala nakon iskrcaja s broda, bez potrebe za međuskladištenjem. Vozač dolazi s unaprijed pripremljenim planom utovara prilagođenim toj specifičnoj lokaciji.

Da, transport vojne opreme je jedna od naših specijalizacija unutar projektnog i specijalnog transporta — od vojnih modula s kamuflažnom ceradom do surplus vozila s aukcijskih lokacija. Ova kategorija često zahtijeva posebne dozvole i, ovisno o teretu, maskiranje registracijskih oznaka po protokolu.

Stronmet's primary network covers all of continental Europe — 36+ countries:

Western Balkans: Bosnia and Herzegovina, Croatia, Serbia, Slovenia, Montenegro, North Macedonia, Kosovo, Albania

Central and Western Europe: Austria, Germany, Italy, France, Belgium, Netherlands, Luxembourg, Switzerland, Spain, Portugal

Northern Europe: Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania

Eastern Europe: Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Greece, Turkey, United Kingdom

For destinations outside Europe (Middle East, North Africa, Asia) we organize combined land transport to the port with RORO ship connection or unloading from container terminals.

Strommet also offers domestic transport within BiH and international transport — with the same level of service and organization.

For routes within BiH, we coordinate the acquisition of emergency permits from the Federal Ministry of Transport and Communications or RSMV (depending on the entity), as well as the escort required for vehicles over 3.0 m wide.

We are especially active on domestic routes: Sarajevo - Mostar, Sarajevo - Banja Luka, Sarajevo - Tuzla, Sarajevo - Zenica, and in cooperation with the port terminals Ploče and Bar. Domestic transports in standard dimensions are most often realized within 24–48 hours from the order.

Okvirna trajanja (bez zastoja zbog vikend zabrana — vidi odjeljak "Dozvole i propisi"):

For loads with escorts or night restrictions (common in Italy, Switzerland and Austria), the total duration is extended. On long distances, we arrange alternate drivers koji rotiraju tokom zakonski propisanih pauza — što skraćuje ukupno trajanje transporta.

The selection of the border route depends on the dimensions of the cargo, the total mass and the destination. From BiH towards the West, we most often use:

• Gradiska – Stara Gradiska — for routes to Austria, Germany and Northern Europe
• Bregana – Macelj — for Slovenia, Italy and Switzerland
• Bijeljina – Raca — for Serbia and further towards Eastern and Southeastern Europe
• Metković – Ploce — for transports with port transhipment (RORO or port unloading)

We plan each route in advance with provjeru nosivosti svakog mosta, visine tunelskih portala i dozvola svake granične uprave — posebno za terete iznad 3,5 m širine ili 100+ tona, gdje se zahtijeva analiza mostova i alternativna trasa kao rezerva.

Da, United Kingdom je dio naše mreže pokrivenosti. Budući da UK više nije dio EU carinske unije, transport prema i od Velike Britanije zahtijeva dodatnu carinsku dokumentaciju i tranzitne formalnosti uz standardne dozvole za vanredni prijevoz — ovo uključujemo u planiranje rute od samog početka.

Da, i Iceland and Gibraltar su u našoj listi od 35+ pokrivenih zemalja. Kako su obje destinacije geografski odvojene od kontinentalne mreže cesta, transport do njih organizujemo kao kombinaciju cestovnog prijevoza do najbližeg relevantnog terminala i pomorskog nastavka.

Planiranje rute kroz Alpe (Austrija, Švicarska, sjeverna Italija) uzima u obzir visinu tunelskih portala, nagib dionica, nosivost mostova i sezonska ograničenja — zimski uvjeti dodatno utječu na raspored vožnje za terete s pratnjom. Naš šef logistike rute planira metrički, dionicu po dionicu, prije nego se zahtjev za dozvolu uopšte podnese.

Strommet takes over full responsibility for obtaining all permits in all countries on the route. We coordinate with the ministries of transport and road administrations of each country:

• Croatia — HAC (Croatian highways) and the Ministry of the Sea, Transport and Infrastructure
• Austria — ASFINAG and the Bundesministerium für Klimaschutz
• Germany — Bundesamt für Güterverkehr (BAG) and the competent Landespolizeibehörde
• Slovenia — DARS and Directorate for Infrastructure
• Bosnia and Herzegovina — FMPiK and RSMV, depending on the entity

With permits, we obtain approved driving plan, analysis of bridge load capacity and required police escort. Klijentu nije potrebno komunicirati ni s jednim nadležnim tijelom — jedan kontakt sa Stronmetom dovoljan je za organizaciju čitavog transporta.

The minimum deadlines depend on the dimensions of the cargo and the number of transit countries:

* For urgent cases in standard dimensions, we obtain permits within 24-48 hours with priority processing — with an appropriate surcharge. We always recommend contact as soon as possible, posebno u sezonskim špicevima (proljeće i jesen za agro sektor) kada su kapaciteti dozvola i vozila popunjeni tjednima unaprijed.

Escort requirements vary by country, but the general European framework is as follows:

• Width up to 3.0 m — an escort is generally not required
• Width 3.0–3.5 m — depending on the country, often unaccompanied or with one pilot vehicle
• Width 3.5–4.5 m — one security escort vehicle (pilot car) in front or behind
• Width 4.5–5.5 m — two accompanying vehicles (in front and behind)
• Širina >5,5 m ili masa >100 tona — mandatory police escort

U gradskim sredinama i na užim dionicama policijska pratnja se može zahtijevati i za niže kategorije. Stronmet organizira pratnju in-house or through certified local partners in each country of transit — the client does not have to worry about the logistics of the escort.

Yes — weather regulations are one of the the most demanding aspects of planning of extraordinary transport in Europe. Each country has its own restrictions:

• Austria: ban on Saturdays from 15:00 and all day on Sundays, holidays — with exceptions for some cargo categories
• Italy: summer Saturday ban weekend (from 16:00 Saturday to 24:00 Sunday), additional restrictions for port routes
• Switzerland: restrictions on Tuesdays and Sundays, nighttime ban from 22:00 to 05:00 on most of the network
• France: ban on Saturdays from 22:00 to Sunday 22:00 in the period June-September (collective ban for heavy vehicles)
• Germany: Sundays and holidays, with exceptions for certain categories with special approval

Night driving is the opposite. mandatory in certain sections (e.g. urban areas with heavy traffic, some tourist sections). Stronmet always plans realistic deadlines taking into account all these regulations — the client receives the exact date and time of delivery in advance.

CONVOI EXCEPTIONNEL je francuska oznaka za vanredni prijevoz — žuta tabla koja mora biti vidljivo postavljena na vozilu kad teret premašuje standardne gabarite. Ovo je francuski ekvivalent njemačkog "Großraum- und Schwertransport" označavanja i obavezan je dio dokumentacije za svaki transport koji prolazi kroz Francusku, Švicarsku ili susjedne frankofone regije.

Da. Tranzitna dozvola pokriva prolazak kroz zemlju do granice, dok dozvola za odredište uključuje i finalnu rutu do tačne lokacije istovara, uz eventualnu pratnju na posljednjoj dionici. Ovo je razlog zašto naš kalkulator dozvola razlikuje zemlje po ulozi na ruti — polazak, tranzit ili odredište — svaka nosi svoj set zahtjeva.

Naša direktorica operacija koordinira svu komunikaciju s graničnim inspekcijama u EU — od podnošenja dozvola do rješavanja eventualnih nejasnoća na granici tokom tranzita. Klijent nije uključen u ovu komunikaciju; vi dobijate jedan status update, mi rješavamo administraciju iza kulisa.

Ne po tipu mašine same po sebi — dozvole se izdaju na osnovu dimenzija, mase i rute, ne kategorije opreme. Traktor širine 3,2 m i bager širine 3,2 m prolaze kroz praktično istu proceduru dozvole u datoj zemlji. Razlika je u sezonskoj dinamici: agro transport ima izražene špiceve (proljeće i jesen), pa kapaciteti za obradu dozvola u tom periodu mogu biti opterećeniji.

Dozvole se izdaju za određeni vremenski prozor, pa promjena datuma obično znači ponovno usklađivanje ili novi zahtjev — zavisno od zemlje i koliko unaprijed nas obavijestite. Što prije javite promjenu, to je veća šansa da zadržimo već odobren termin bez gubljenja reda čekanja.

For preparation specific offers within 2 hours The following information is required:

• Cargo description: machine type and model or name of industrial equipment
• Dimensions: length × width × height in meters (measurements in transport condition)
• Mass: total mass in tonnes (with attachments if transported together)
• Loading and unloading address: city or GPS coordinates, port/terminal name
• Desired date pickup or delivery time
• Special notes: nema vlastite rampe za utovar, nema dizalice, ograničen pristup, niski vodovi/grane, itd.

You can request an offer via contact form, by e-mail or direct call. We respond to every inquiry within the same working day, for emergencies immediately.

Ne postoji fiksna cijena — ona se formira iz više komponenti, a razumijevanje ovih faktora pomaže planiranju budžeta:

• Kilometers traveled and fuel — primarni faktor, proporcionalan dužini relacije
• Permit costs — razlikuju se po zemlji, gabaritima i hitnosti
• Escort vehicles and police — ovisno o broju dana i dionica u svakoj zemlji
• Trailer type — teži i nestandardniji tereti traže složeniju opremu, što utječe na cijenu
• Urgency — priority processing of permits carries a surcharge
• Night driving — smještaj, dnevnice i izmjenični vozači na dugim relacijama
• Special loading equipment — mobile crane, reach stacker, special ramp if not available on site
• Season — in the agricultural harvest peak and winter construction peaks, capacities are limited

Yes — combined loading (combination loading) is one of the most effective ways to reduce costs per machine and one of our specializations.

Na jednoj prikolici moguće je kombinovati npr. two tractors, a tractor with attachment, or a small excavator with a loader — uz uvjet da kombinovana masa ne premaši nosivost prikolice i da ukupni gabariti ostaju unutar dozvoljenih limita. Troškovi dozvola, pratnje i kilometraže dijele se između tereta, pa je trošak po vozilu znatno niži nego kod zasebnih transporta.

Our dispatch team actively optimizes the loading schedule for each shipment. If you have multiple transport machines on similar routes — even at different times — let us know and we will propose a combined solution.

Yes — dealers and importers who need regular transportation receive special benefits:

• Priority scheduling and guaranteed capacity in the season — even at short notice
• Okvirni dogovori o cijeni for the annual or seasonal period — budget stability
• Allocated dispatcher with a direct line — no waiting, no intermediaries
• Route synergy — when multiple deliveries are going to the same region, we organize combined convoys

Imamo dugogodišnje iskustvo u suradnji s grupama dilera Fendt, John Deere, Deutz-Fahr, Caterpillar, Liebherr i drugih širom Europe. Interested importers and distributors can contact us in order to agree on a framework agreement on cooperation.

Zato tražimo tačne dimenzije i masu prije potvrde ponude — upravo da izbjegnemo naknadna iznenađenja. Ako se podaci promijene nakon potvrde (npr. ispostavi se da je teret teži ili širi nego što je prijavljeno), ponovo provjeravamo odabranu prikolicu, rutu i dozvole prije nastavka, jer promjena može zahtijevati drugačiju opremu.

Ne — kod Stronmeta je to dio iste, unaprijed dogovorene cijene. Transparentna cijena je jedna od naših osnovnih vrijednosti: ono što ulazi u kalkulaciju (dozvole, pratnja, gorivo, administracija) kažemo vam prije potvrde transporta, a ta cijena je ista koja stoji na fakturi.

Da. Svaka procjena koju šaljemo je besplatna i ne obavezuje vas ni na šta — dobijate konkretnu ponudu u roku od 2 sata (radnim danima), bez skrivenih troškova i bez pritiska da odmah potvrdite.

Standardno vrijeme za utovar i istovar je uključeno u dogovorenu cijenu. Produženo čekanje izvan uobičajenog vremenskog okvira (npr. zbog nespremnosti tereta na lokaciji) komunicira se unaprijed kao mogući faktor — nikad kao iznenađenje na fakturi.

Strommet carries out transportation under CMR Convention (Convention on the Contract for the International Carriage of Goods by Road), which imposes legal responsibility on the carrier until 8.33 SDR per kilogram damaged or lost goods.

Za transport visokovrijednih strojeva i industrijske opreme ova zakonska odgovornost može biti nedovoljna. Stoga We strongly recommend taking out a cargo insurance policy for the full value of the cargo..

We coordinate with insurance companies at the client's request and for high-value industrial cargo, we standardly arrange additional insurance as part of our complete service.

Each cargo lashing is carried out according to standard EN 12195-1 which prescribes the calculation of the required securing forces with regard to the mass and distribution of the load. We use:

• Čelične lančane vezove za terete iznad 10 tona — certificirane, s dokumentovanim nosivostima
• Ratchet lashing for lighter machines and attachments
• Drvene klinove i čelične osigurače for locking wheels and tracks
• Anti-slip surfaces (anti-slip mats, μ > 0.6) between the load and the trailer floor
• Hydraulic lowering of the platform — lowers the center of gravity and improves stability
• Specijalne nosače for non-standard shapes (reactors, wind turbine blades)

Photographic documentation of complete cargo insurance is a standard part of each of our deliveries — we deliver it to the client together with the CMR.

All Strommet drivers are in 24/7 communication with the dispatch center. In the event of a mechanical breakdown, we engage local service partners or a replacement vehicle within 2–4 hours in most European regions.

For the transport of heavy industrial loads we always have alternative route plan u slučaju iznenadnog zatvaranja ceste ili mosta — posebno je to bitno za terete koji ne mogu jednostavno proći kroz alternativne ruralne ceste.

Every incident is immediately documented (photographically and in writing) for insurance purposes, a the client is informed as soon as a new estimate of the delivery date is known. Stronmet preuzima punu operativnu odgovornost — klijent nije uključen u koordinaciju sa servisima ili vlastima na terenu.

Yes — standard documentation package Stronmeta for every transport includes:

• CMR waybill — signed by the sender, the carrier and the recipient, with notes on the condition of the cargo
• Photos of cargo condition when loading and unloading (with GPS time stamp)
• Cargo insurance photos (lashing report) — every connection documented
• Electronic Proof of Delivery (ePOD) — available same day delivery

For sensitive and high-value cargoes, we also deliver video documentation of loading upon request. All documentation is archived and kept to a minimum 5 years, and is delivered to the client no later than the next working day after delivery.

Svaka vidljiva šteta mora biti jasno opisana na CMR tovarnom listu u trenutku isporuke, uz zapisnik o šteti potpisan od vozača i primaoca. Ako šteta nije zabilježena na CMR-u pri preuzimanju, kasnije prijavljena oštećenja je teže ili nemoguće potvrditi kroz CMR osiguranje — zato naglašavamo pregled tereta zajedno s vozačem odmah pri istovaru.

Da — naš vozni park vodi vozač s preko 600.000 prevezenih kilometara isključivo u izvanrednom transportu, a svi vozači rade po istim standardima utovara, osiguranja tereta i dokumentacije. Ovo nije standardni cestovni transport gdje bilo koji vozač s B+E kategorijom može preuzeti teret — gabariti, brzina kretanja u zavojima i tačke osiguranja zahtijevaju specifično iskustvo.

Svu dokumentaciju — CMR, fotografije utovara i istovara, izvještaj o osiguranju tereta — arhiviramo minimum 5 godina. Ovo je relevantno ako se potreba za dokumentacijom pojavi naknadno, npr. kod osiguravajućeg potraživanja koje se rješava mjesecima nakon isporuke.

CMR konvencija postavlja zakonski minimum odgovornosti prijevoznika, ali za vrijedne strojeve taj limit često nije dovoljan. Zato za terete visoke vrijednosti standardno ugovaramo dopunsko cargo osiguranje do pune vrijednosti tereta, bez dodatnog doplatka kao posebna stavka — to je dio naših vrijednosti, ne opcionalni dodatak koji se naknadno naplaćuje.

The sooner the better — especially in agricultural season (travanj–listopad) i zimskim građevinskim špicevima, kapaciteti vozila i dozvola popunjavaju se tjednima unaprijed.

Fleksibilnost datuma preuzimanja olakšava planiranje and ensures the optimal trailer — contact us as soon as you know the load needs to be transported, no matter how early.

Yes — urgent heavy transport is our specialization for situations with critical deadlines:

• For cargo in standard dimensions (without oversized permits) — we organize loading within the deadline 12–24 hours
• For oversized cargo with express permits (available in BiH, HR, SI, AT, DE, CH) — 48–72 hours with a surcharge for priority processing

Examples of completed emergency transports from our practice: generator Hanover-Skopje in 36 hours; Convoy of 6 harvesters Mostar–Prague in 72 hours; vacuum tanker Kranj-Zagreb in 18 hours; tractors from the sales fair in Hannover to BiH in 24 hours.

For urgent inquiries - write directly to e-mail or call immediately. We react without delay.

The Stronmet driver comes pre-packaged loading plan and checks on the spot:

• Technical correctness of the trailer and all safety elements
• Accessibility of the location — width of the entrance, bearing capacity of the soil, height of canopies or power lines, availability of a ramp or crane
• Stanje stroja i ugovorenu pripremu (savijanje ogledala, demontaža antene, gorivo za utovar vlastitim pogonom)

If loading requires an external mobile crane or reach stacker, we coordinate with the client in advance — the driver does not arrive unprepared at any location. CMR waybill i lista osiguranja tereta popunjavaju se na licu mjesta, s obaveznom fotografskom dokumentacijom stanja pri preuzimanju.

Yes — Stronmet has many years of experience in coordinating loading and unloading with port and customs terminals across Europe. Our services include:

• Coordination with port operators for loading time window and port pass
• Loading organization mosnom dizalicom, reach stackerom ili obalnom portalnom dizalicom
• CMR i TIR dokumentaciju za carinski tranzit robe pod carinskim nadzorom
• Koordinaciju s carinskim agentima i špediterima
• Disembarkation from RORO ships and container terminals

We are particularly active in the ports of: Hamburg, Rotterdam, Antwerp, Trieste, Split, Ploče and Bar. For port transports, we recommend early notice — especially for RORO loading that requires a shipping line reservation.

Da — svako vozilo je opremljeno GPS sistemom, a pozicija je dostupna 24/7 preko našeg dispečerskog tima. Umjesto da sami pratite mapu, imate jedan kontakt koji vam u svakom trenutku može reći tačno gdje se teret nalazi — bez traženja vozača ili čekanja na povratni poziv.

Komunikacija ide preko vašeg dodijeljenog koordinatora, ne direktno s vozačem — to je namjerno, jer vozač treba biti fokusiran na vožnju i pratnju, dok koordinator ima pristup GPS poziciji, dokumentaciji i planu rute u svakom trenutku. Jedan kontakt znači da uvijek znate koga zvati, bez prebacivanja s osobe na osobu.

Naš ured odgovara na upite radnim danima 8:00–16:00h. Sami transporti na cesti, međutim, prate propise svake tranzitne zemlje — neke zemlje (npr. Austrija, Italija ljeti) imaju vikend zabrane vožnje za vanredni prijevoz, dok druge dozvoljavaju vikend vožnju bez ograničenja. Ovo je uvijek dio plana rute prije nego transport krene.

Da — rudarska mehanizacija i energetska oprema (transformatori, generatori, oprema za vjetroelektrane) spadaju u naše redovne kategorije transporta. Ovi projekti često uključuju i izuzetno velike mase (damperi preko 50 tona) gdje je ranije planiranje rute i analiza nosivosti mostova ključna.